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Frequently Asked Questions

What if I am having a crisis?

If you are experiencing a life-threatening emergency, please call 911.

If you are experiencing a behavioral health crisis, please call the Crisis Response Network Crisis Line:

Northern Arizona

1633 S Plaza Way, Flagstaff, Arizona 86001
Administrative office: (928) 478-1069
Crisis Line: (877) 756-4090
SMI Determination: (855) 832-2866

Central Arizona

1275 W. Washington Street, Suite 108, Tempe, Arizona 85281
Administrative office: (602) 427-4600
Crisis Line: (602) 222-9444 or (800) 631-1314 TTY (602) 274-3360 or (800) 327-9254
Warm Line: (602) 347-1100
SMI Determination: (602) 845-3594 or (855) 832-2866

Southern Arizona

5656 E. Grant Road, Suite 300, Tucson Arizona 85712-2200
Administrative office: (520) 727-3004
SMI Determination: (855) 832-2866

How can I schedule an appointment?

To schedule an appointment or contact any of our sites, visit our Contact/Locations page for clinic contact information.  You can also fill out our contact form to have someone contact you directly.

What if I need Primary Care services?

We offer Primary Care services at most of our Outpatient Clinics.  To schedule an appointment or contact any of our sites, visit our Contact/Locations page for clinic contact information.  You can also fill out our contact form to have someone contact you directly.

What if I’m uninsured?

SB&H does not discriminate against any person receiving care because of his/her ability to pay for the services or because payments for those services are made under Title XVIII (Medicare), Title XIX (Medicaid/AHCCCS) or CHIP, or for reasons of race, color, sex, national origin, age, sexual orientation, gender identity, disability or religion. No one will be denied access to services due to inability to pay. We offer integrated health care services on a sliding fee discount for patients based on family size and income. This may include a nominal charge or no charge. We accept assignment under the Social Security Act for all services for which payment may be made under Part B of Title XVIII (Medicare) and Title XIX (Medicaid/AHCCCS).

How can I join the SB&H team?

View and apply for current SB&H job openings.

How can I make a donation to SB&H?

You can donate online, or mail your donation to: 3450 North 3rd Street, Phoenix, Arizona 85012.

SB&H Facts

  • Incorporated in 1974 as a 501(c)3 nonprofit organization.
  • We serve the greater Phoenix metropolitan area, Payson, Buckeye, Flagstaff, Kingman, Prescott Valley, Bullhead City and Lake Havasu City.
  • Provide behavioral health services to approximately 9,000 individuals per month.
  • Outpatient services provided in 16 clinics located throughout the state of Arizona.
  • Provide therapy for opioid dependence in 4 clinics throughout the state.
  • Provide counseling and psychiatric services for depression, anxiety disorders, substance abuse, relationship and domestic issues.
  • Operate 2 inpatient units for persons with acute psychosis or depression and are a danger to self or others (+2,000 patients in 2014).  A third inpatient is scheduled to open in Kingman in early 2017.
  • Provide long-term psychiatric care for the infirmed, at nursing homes and assisted care facilities.
  • Founding partner of the Southwest Network in 2001. 
  • SB&H Training Institute’s Doctoral Psychology Internship Program is accredited by the American Psychological Association.
  • Research partnerships/collaborations with University of Wisconsin, Northeastern University, University of Rhode Island, Arizona State University, Argosy University, and Glendale Community College.
  • Began 3-way value based contracting with Health Choice Integrated Care in 2016.
  • Our Community Services Prevention Program served 474,772 persons (direct & indirect) in 2015.
  • Provide prevention and early intervention services in more than 45 schools in Maricopa County.
  • Provide housing for more than 375 persons with serious mental illness.
  • Placed more than 26 Masters level interns and 15 post doctoral interns and residents in SB&H programs in FY2016.
  • Largest provider of housing and support services for persons with HIV (HOPWA).
  • Currently employ more than 900 staff.